FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

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What is your processing time?

Currently, our processing time is 1-3 business days. This means that once your order is placed, it will take us 1-3 business days to prepare and ship it to you.

We understand the excitement of receiving your order promptly, and we strive to fulfill it as quickly as possible. Rest assured that we are working diligently to ensure your items are carefully packaged and dispatched within the specified timeframe.

If you have any questions or need further assistance regarding your order, please don't hesitate to reach out to us. We're here to help!

Can your stickers be used on a car?

We take pride in the quality of our stickers, ensuring they meet your expectations and withstand various conditions. Rest assured that all of our stickers are crafted to be waterproof and UV fade resistant, making them perfect for outdoor use.

Whether you're looking to decorate your car or any other surface, our stickers are designed to maintain their vibrant colors and durability. So go ahead and add that extra touch of personality to your ride with confidence.

If you have any further inquiries or need assistance, please feel free to reach out to us. We're here to help!

How will my order ship?

At Jenny V Stickers, we ship all orders through USPS (United States Postal Service) to ensure reliable and efficient delivery. Here are the details of our shipping options:

1. Free Economy Shipping (3-10 Business Days):

  • For eligible orders, we offer free economy shipping via stamped letter mail.
  • This shipping method includes simple tracking through a third party, and we will provide you with a link to track your order once it's on the way.
  • Your order will be delivered to your regular mailbox.

2. Orders Over $35 - Full USPS Parcel Tracking:

  • All orders with a total value exceeding $35 will be shipped with full USPS parcel tracking.
  • These orders will be packaged in a stay flat envelope or bubble mailer for added protection.

3. Shipping Upgrades:

  • you have the option to upgrade your shipping at checkout.
  • By choosing the shipping upgrade, you'll receive regular USPS tracking for your order.
  • We also offer USPS Priority Mail as an expedited shipping option.

We strive to provide a seamless shipping experience and ensure your order reaches you in a timely manner. If you have any questions or need further assistance, please don't hesitate to contact us.

Do you accept returns and exchanges?

We want you to be completely satisfied with your purchase. If for any reason you're not, we offer a hassle-free return process. Here are the details:

  • Eligibility: To qualify for a full refund, please contact us within 7 days of receiving your order. Items must be unopened, unused, and in their original packaging.
  • Refund Process: Once we receive the returned item, we will issue a full refund for the total price of the product. Please note that the original shipping costs are non-refundable.
  • Return Shipping: Kindly note that return shipping is the responsibility of the customer.

Customer satisfaction is our top priority, and we strive to make the return process as smooth as possible. If you have any further questions or need assistance with a return, please don't hesitate to contact us.

Do you accept custom orders?

Absolutely! We're thrilled to assist you with your custom orders and turn your creative ideas into reality. Simply reach out to us by sending an email to jennyvstickers@gmail.com. Please include the details of your project, including the scope and any specific requirements you have in mind.

Our dedicated team will review your email promptly and aim to provide you with a comprehensive pricing estimate within 48 hours. We value your time and strive to offer personalized solutions that meet your needs.

If you have any additional questions or need further assistance, feel free to let us know. We're here to help!

Do you accept wholesale orders?

Are you interested in stocking Jenny V Stickers products in your shop? We'd love to collaborate with you! To place an order or inquire about wholesale opportunities, please send us an email at jennyvstickers@gmail.com.

Alternatively, you can explore our dedicated wholesale e-commerce site by visiting the link below.

https://faire.com/direct/jennyvstickers

We're excited to begin this partnership and look forward to working together!